GE Money rips off the elderly

Since January I have spent hours helping a neighbor whose attempts to pay his creditor, GE Money (doing business as CareCredit), were all being headed off. Whether he used the website or the telephone, he was unable to complete the transaction, and was in danger of expensive penalties. Reaching a customer service rep required unusual […]

Telephone spam

Over the past two months I have been getting harassing phone calls from a machine. The recording always features the same woman’s voice offering a vaguely described financial service that is “about to expire.” The Caller ID number, it turns out, never tells me where the call really originated; instead they use some number that […]

It’s tax rip-off season

From research by the National Consumer Law Center, a private, non-profit advocacy group in Boston: About 60 percent of taxpayers hire someone to do their income taxes. But tax preparers often make mistakes or give bad advice. Anyone can open a tax-prep service. No special knowledge is required, and only three states require licenses (California, […]